Terms and Conditions

Effective date: 16 July 2026

These Terms & Conditions govern use of thefalsearchive.com and purchases from Marek Hovorka, trading as The False Archive. Please read them before placing an order. Mandatory consumer rights always prevail over conflicting contractual wording.

1. Seller

Marek Hovorka, trading as The False Archive
Business registration number: 17399408
Registered address: Stavařská 735, 686 05 Uherské Hradiště, Czech Republic
Registered under Czech law in the Czech Trade Licensing Register
Email: hovorka.marek@email.cz
Website: https://thefalsearchive.com

VAT status: registered in the Czech Republic as a VAT-identified person for specific cross-border transactions; not a Czech VAT payer for domestic supplies.

2. Definitions and scope

“The False Archive”, “Seller”, “we”, “us”, and “our” mean Marek Hovorka trading under the brand The False Archive. “Customer” means the person placing an order. “Consumer” means a natural person acting outside their trade, business, craft, or profession. “Business Customer” means a person acting wholly or mainly for business purposes.

“Product” means a physical item offered through the Website. “Personalised Product” means a Product made to the Customer’s individual specifications or clearly personalised, rather than merely manufactured on demand from a standard catalogue design.

These Terms incorporate the Return & Refund Policy, Complaints Policy, Shipping Policy, Privacy and Cookie Policy, Product Safety page, and any product-specific information shown before purchase. The version presented and accepted at checkout applies to the order, subject to mandatory law.

3. Nature of The False Archive

The False Archive is an independent creative label founded in 2026. It presents fictional, alternative-history, archival-style, transport, railway, public-transport, industrial, and retro-technology designs.

Unless a Product page expressly states otherwise, Products are independent artistic works and are not official merchandise. No affiliation, sponsorship, approval, licence, certification, or endorsement by any railway, transport operator, vehicle manufacturer, museum, archive, public authority, game publisher, or other third party is implied.

Dates, liveries, operators, fleet identities, events, captions, documents, labels, stamps, and archival presentation may be fictional, altered, or reconstructed. Products are not official records, operational documents, engineering data, safety signage, or certified historical reproductions.

4. Eligibility and customer information

The Customer must have legal capacity to contract and must provide accurate, complete, and current information. The Customer is responsible for checking the Product, variant, size, colour, quantity, address, and personalisation before submitting the order.

The Website may not be used for fraud, unlawful resale, sanctions evasion, infringement, impersonation, harassment, automated extraction, interference with security, or any activity violating law or third-party rights.

5. Product information and reasonable tolerances

We seek to describe Products accurately. Mock-ups, photographs, and screen images are illustrative. Display settings, lighting, substrate texture, fabric composition, garment batch, print method, embroidery, production facility, and normal manufacturing tolerances may cause reasonable differences in colour, scale, texture, alignment, placement, or finish.

Measurements are approximate unless expressly guaranteed. Customers must use the product-specific size chart rather than rely only on a usual size label.

Normal variation is not a defect where the Product remains consistent with the contract, description, approved personalisation, material information, disclosed tolerances, safety requirements, and reasonable consumer expectations. This clause does not excuse misleading descriptions, defects, unsafe Products, incorrect items, or material non-conformity.

Product-specific materials, manufacturer or economic-operator information, intended use, age restriction, care instructions, warnings, and safety information form part of the Product description.

6. Prices, taxes, customs, and obvious errors

Prices are displayed in the selected currency. The checkout shows the Product price, delivery charge, taxes collected by us, and total amount before the order is submitted. All prices include taxes that the Seller is legally required to collect and display for the transaction.

The Customer is responsible for import VAT, customs duty, brokerage, handling, local tax, or carrier collection fees not collected at checkout, where applicable.

We may correct an obvious typographical, technical, currency, tax, shipping, or pricing error before accepting an order. If an order was accepted at an objectively obvious erroneous price, we may cancel it and refund all sums paid unless mandatory law requires another outcome.

Any price-reduction claim will use the legally required prior-price reference where applicable. We do not authorise fabricated reference prices, fake scarcity, hidden mandatory charges, or misleading countdowns.

7. Order process and contract formation

1. Website listings invite the Customer to place an order and are not, by themselves, a binding offer by the Seller.
2. The Customer submits a binding order by selecting the final button clearly indicating an obligation to pay, after being able to review the Product, variant, quantity, personalisation, address, price, tax, delivery, and incorporated policies.
3. An automated receipt confirms that the order reached the Website but does not necessarily mean that it has been accepted.
4. The contract is accepted when we send an express acceptance, production confirmation, or dispatch confirmation, whichever occurs first.
5. Contract information and confirmation are provided in a durable medium, normally by email.

We may refuse, suspend, or cancel an order where reasonably necessary because of fraud risk, sanctions, illegality, infringement, technical failure, an obvious error, unsupported destination, provider refusal, product unavailability, or material risk to us or another person. Captured payment for an unperformed order will be refunded.

8. Payment and Stripe

Payments are processed through Stripe and its payment partners. The Customer authorises the total displayed at checkout and must use a payment method they are entitled to use.

We do not intentionally store complete payment-card numbers or security codes. Stripe may independently process transaction, fraud, device, verification, and legal-compliance data under its own terms and privacy information.

A chargeback is not a substitute for contacting us about withdrawal, a defect, non-delivery, or a refund. Knowingly filing a false, duplicate, or materially misleading chargeback may constitute fraud. We may provide Stripe, a bank, or card issuer with order records, policy acceptance, Product snapshots, personalisation approval, tracking, delivery evidence, and communications to contest an improper dispute.

9. Fulfilment by Printful and other providers

Most Products are manufactured, printed, embroidered, packed, and shipped on demand by independent fulfilment providers, primarily Printful and its affiliated or subcontracted facilities. Products in one order may be produced and shipped separately and from different countries.

The Customer contracts with the Seller, not with Printful, Hostinger, Stripe, a carrier, or a production facility. Complaints and withdrawal notices must be directed to us.

Production may begin rapidly. A request to cancel before dispatch does not create an additional contractual cancellation right, but mandatory withdrawal and defect rights remain fully available.

10. Delivery

Production and delivery times are estimates unless expressly guaranteed. The Shipping Policy is incorporated into these Terms.

The Customer must supply a complete deliverable address and cooperate with customs, carrier, and collection procedures. We are not responsible for delay or loss caused by incorrect Customer information to the extent the problem could not reasonably be corrected before production or dispatch.

For Consumers, risk generally passes when the Consumer or a person designated by the Consumer, other than the carrier, physically receives the goods, except where mandatory law provides otherwise.

Title passes after full payment to the extent permitted by law.

11. Withdrawal, returns, and refunds

The Return & Refund Policy is incorporated into these Terms.

• Eligible EU and EEA Consumers generally have 14 days after delivery to withdraw from an online purchase of a standard Product without giving a reason.
• A standard Product does not lose that right merely because it is manufactured or printed on demand.
• The right may be excluded for goods made to the Consumer’s specifications or clearly personalised and for other statutory exceptions.
• The Consumer normally bears the direct return cost for a non-defective statutory withdrawal where properly informed.
• Mandatory rights for defective, incorrect, unsafe, or non-conforming goods remain unaffected.

Do not send a Product to Printful, a production facility, the parcel sender address, or the Seller’s registered address unless we authorise that exact return destination in writing.

12. Complaints and legal guarantee

Consumers are entitled to goods conforming to the contract. EU Consumers generally have a minimum two-year legal guarantee for lack of conformity. The Complaints Policy is incorporated into these Terms.

Depending on applicable law and circumstances, remedies may include repair, replacement, price reduction, or termination and refund. Czech consumer complaints must normally be completed within 30 calendar days unless the Consumer agrees to a longer period.

We may request photographs, packaging, labels, measurements, retention of the Product, or other proportionate evidence. These requests assist investigation and do not unlawfully limit mandatory rights.

13. Personalisation and customer-supplied content

The Customer is responsible for spelling, names, dates, numbers, image quality, layout choices, rights clearance, and the accuracy of submitted specifications. We may rely on the final preview or specification approved by the Customer.

The Customer represents that they own or have all permissions required for submitted text, images, photographs, marks, logos, or other material, and that production and delivery will not infringe intellectual-property, privacy, publicity, consumer-protection, criminal, sanctions, or other rights.

The Customer grants us and our fulfilment providers a limited, worldwide, non-exclusive licence to host, reproduce, technically adapt, print, manufacture, quality-check, document, and deliver the submitted material solely to perform the order, prevent fraud, preserve evidence, and comply with law.

We may reject content that reasonably appears unlawful, infringing, hateful, deceptive, defamatory, unsafe, privacy-invasive, or inconsistent with a provider’s acceptable-use rules.

To the maximum extent permitted by law, a Business Customer will indemnify the Seller against third-party claims and reasonable costs caused by the Business Customer’s supplied content or instructions. No indemnity applies to the extent the claim was caused by the Seller’s own unlawful act, gross negligence, or content added independently by the Seller.

14. Intellectual property

The Website, branding, layouts, copy, photographs, and designs are owned by or licensed to the Seller. Purchase transfers ownership of the physical item only and does not grant reproduction, manufacturing, merchandising, digitisation, model-training, trademark, or commercial derivative rights.

The Intellectual Property, Fictional Works and Non-Affiliation Policy is incorporated into these Terms.

15. Reviews and submissions

A reviewer must describe a genuine experience and disclose any free Product, discount, incentive, affiliation, or conflict. We may moderate content for illegality, personal data, threats, harassment, spam, irrelevance, or demonstrably false statements. We will not manipulate the overall impression by selectively removing legitimate negative reviews.

16. Operational and marketing communications

We may send emails necessary for order performance, account security, legal notices, withdrawals, complaints, delivery, fraud prevention, safety warnings, and recalls. These are not marketing communications.

Marketing requires the applicable consent or lawful existing-customer basis and includes an unsubscribe method. Marketing consent is separate from acceptance of these Terms and is not required to purchase.

17. Sanctions and restricted transactions

Orders are subject to applicable sanctions, export controls, customs, carrier, payment, and fulfilment restrictions. The Customer represents that they are not prohibited from the transaction and will not divert Products to a prohibited person, territory, or unlawful use.

We may request information reasonably required for screening and may suspend or cancel a transaction where legally required or where a provider cannot lawfully perform.

18. Non-mandatory warranties and Website availability

Nothing in these Terms excludes statutory conformity rights, mandatory product-liability rules, fraud liability, or other rights that cannot lawfully be excluded.

Subject to that sentence, we do not promise uninterrupted Website availability, archival or historical accuracy, compatibility with an undisclosed special purpose, resale value, collectability, investment performance, or that a subjective aesthetic expectation not stated in the contract will be met.

19. Liability

Nothing limits liability for death or personal injury caused by negligence, fraud, wilful misconduct, gross negligence where it cannot be limited, breach of mandatory consumer rights, defective-product liability that cannot be excluded, or any other liability that law prohibits us from limiting.

For Consumers, we are responsible for foreseeable loss caused by our breach, subject to applicable law. We are not responsible for purely business loss suffered by a Consumer or loss caused by misuse, failure to follow safety or care instructions, unauthorised alteration, incorrect Customer information, or an event outside reasonable control, except to the extent law provides otherwise.

For Business Customers only, to the maximum extent permitted by law: indirect, consequential, special, punitive, loss-of-profit, loss-of-revenue, loss-of-opportunity, and loss-of-data damages are excluded; and aggregate contractual and tort liability arising from an order is capped at the amount paid for that order, except for liability that cannot lawfully be limited.

20. Force majeure

We are not liable for delay or non-performance caused by events beyond reasonable control, including carrier disruption, customs, natural disaster, severe weather, labour action, war, terrorism, sanctions, epidemic, power failure, cyber incident, supplier failure, or shortage, provided we take reasonable steps to mitigate the effect and perform when practicable.

Mandatory Consumer rights to cancel or receive a refund where performance becomes impossible or materially delayed remain unaffected.

21. Governing law and jurisdiction

These Terms are governed by Czech law, without depriving a Consumer of mandatory protections applicable in the Consumer’s country of habitual residence.

A Consumer may bring proceedings in any court available under mandatory law. Business Customers agree to the exclusive jurisdiction of the courts competent for the Seller’s registered address, unless the parties agree otherwise in writing.

22. Alternative dispute resolution

After first attempting to resolve a matter directly with us, a Consumer may seek alternative dispute resolution before:

Česká obchodní inspekce
Ústřední inspektorát – oddělení ADR
Gorazdova 1969/24
120 00 Praha 2
Czech Republic
Website: https://coi.gov.cz/informace-o-adr/

The former European Commission Online Dispute Resolution platform was discontinued in 2025.

23. Changes, severability, and assignment

We may update Website terms prospectively for legal, security, operational, or commercial reasons. Changes do not retroactively reduce rights under an accepted order unless required by law or expressly agreed.

If a provision is invalid or unenforceable, it will be applied to the maximum lawful extent and the remainder remains effective.

The Customer may not assign an order without our consent except where mandatory law permits. We may transfer the contract as part of a lawful business transfer without reducing Consumer rights.

24. Language

The governing contractual language is English. Translations may be provided for convenience. Where mandatory law requires information in another language, that requirement prevails.

25. Contact

Questions, complaints, withdrawal notices, privacy requests, safety reports, and legal notices must be sent to hovorka.marek@email.cz.